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The development of the telecommunications industry, particular the internet, broadband networks, mobile applications, IT services, software and hardware, has laid the solid foundations of an integrated platform to facilitate economic and social interactions in modern societies. In this regard, the Thai telecommunications industry has been undergoing significant economic growth, employment creation and research and development. Also, competitive performance and potential growth of this industry attracted heavy private investment of approximately two billion US dollars in 2014, and investment growth in this industry has substantially increased by 68.3 percent per annum between the years 2010 and 2014. However, if we consider the s labour market has experienced a structural transformation. The potential growth and job creation in the Thai telecommunications industry has been compressed by the tightness of the Thai labour market. Particularly, the relatively high level of unfilled vacancies, resulting from the shortages in ICT personnel, has been the most challenging issue in the Thai ICT labour market. A lag time in the adjustment of the Thai education system, and asymmetric information in the Thai external labour market have led the companies in this industry to overcome the problem of shortage of ICT personnel by themselves. Therefore, the aims of this study are to answer the three research questions as concerns the industrial organization, the shortage situation of ICT personnel in the external labour market and the human resource management as solution to the shortage problems, by using a case study of the Thai telecommunications industry. The main findings from this study are as follows: the Thai telecommunications industry exhibited a pyramid-shaped industrial organization and hierarchical governance structure, in which each tier industrial actors perform specific tasks and create specific value according to their functional specialization. Also, there have been shortages in ICT personnel in the Thai external labour market, especially in computer network and system professional, computer network technician and programmers. The shortage result from an insufficient supply of ICT graduates, a lag of adjustment of the Thai education system, and also an increase in demand for ICT personnel both ICT sector and non-ICT sector. Therefore, each tier companies of the case study have to develop corporate strategy in order to compete, and specifically they applied the three practices of human resource management, namely review recruitment practice, extend training strategies and broaden the typical pool of talent as the countermeasure to the shortage problem in their internal labour market. In short, there existed internal labour market in the Thai ICT and also telecommunications industries. And, the evidence to support this assertion is the three underlying factors: skill specificity, on the job training and also customary rule within each tier companies in this industry.", "subitem_description_type": "Abstract"}]}, "item_113_description_24": {"attribute_name": "目次", "attribute_value_mlt": [{"subitem_description": "List of Tables\nList of Figures\nAcknowledgements\nAbstract\nIntroduction 1\nChapter 1 Developments and Characteristics of the Thai Telecommunications\nIndustry 15\n1.1 Historical Developments of the Thai Telecommunications Industry 17\n1.2 Characteristics of the Thai Telecommunications Industry 22\n1.3 Contributions and Market Values of the Thai Telecommunications Industry 28\n1.4 Challenging Issues in the Thai ICT Industry 34\n1.5 Conclusion 37\nChapter 2 Industrial Organization and Inter-Corporate Relationships in the Thai\nTelecommunications Industry 40\n2.1 The Pyramid-Shaped Industrial Organization and Hierarchical Governance 41\nStructure of Thailand s Telecommunications Industry\n2.2 The Value Creation Opportunities of the Key Actors in the Thai Telecommunications Industry 50\n2.3 Inter-Corporate Relationships on Vertical and Horizontal Axes 55\n2.4 Workflow of the New Sites of Telecommunications Tower 58\n2.5 Conclusion 65\nChapter 3 Corporate Strategy: Choices of Core Capability to Strengthen and Sustain Competitiveness 67\n3.1 Strategy: Choice of Core Capability to Strengthen and Sustain Competitiveness 69\n3.2 The Principle-Tier Telecoms Operators\u0027 Strategy on Network Expansion and Network Quality: The Case of DTAC 72\n3.3 The First-Tier Contractors\u0027 Strategy on Operational Excellency on Telecoms Engineering and Quality Assurance: The Case of CSS 75\n3.4 The Second-Tier Subcontractors\u0027 Strategy on Operational Excellency on Telecoms Engineering and Specialization: The Case of J-Siri 83\n3.5 The Different Aspects of the Strategies among the Three Tiers Case Studies 87\n3.6 Conclusion 90\nChapter 4 Shortages of ICT 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Industrial Organization and Human Resource Management in Thailand: A Case Study of Telecommunications Industry
https://doi.org/10.24561/00010236
https://doi.org/10.24561/00010236df006c55-0e45-4b66-aa8b-43f81ccec4f3
名前 / ファイル | ライセンス | アクション |
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GD0000884.pdf (5.7 MB)
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Item type | 学位論文 / Thesis or Dissertation(1) | |||||
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公開日 | 2018-01-15 | |||||
タイトル | ||||||
言語 | en | |||||
タイトル | Industrial Organization and Human Resource Management in Thailand: A Case Study of Telecommunications Industry | |||||
言語 | ||||||
言語 | eng | |||||
資源タイプ | ||||||
資源タイプ識別子 | http://purl.org/coar/resource_type/c_db06 | |||||
資源タイプ | doctoral thesis | |||||
ID登録 | ||||||
ID登録 | 10.24561/00010236 | |||||
ID登録タイプ | JaLC | |||||
アクセス権 | ||||||
アクセス権 | open access | |||||
アクセス権URI | http://purl.org/coar/access_right/c_abf2 | |||||
著者 |
OSATIS, CHADATAN
× OSATIS, CHADATAN |
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著者 所属 | ||||||
埼玉大学大学院経済科学研究科(博士後期課程)経済科学専攻 | ||||||
著者 所属(別言語) | ||||||
Graduate School of Economic Science, Saitama University | ||||||
書誌 | ||||||
収録物名 | 博士論文(埼玉大学大学院経済科学研究科(博士後期課程)) | |||||
書誌情報 |
発行日 2017 |
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出版者名 | ||||||
出版者 | 埼玉大学大学院経済科学研究科 | |||||
出版者名(別言語) | ||||||
出版者 | Graduate School of Economic Science, Saitama University | |||||
形態 | ||||||
内容記述タイプ | Other | |||||
内容記述 | 195 p. | |||||
学位授与番号 | ||||||
学位授与番号 | 甲第111号 | |||||
学位授与年月日 | ||||||
学位授与年月日 | 2017-03-22 | |||||
学位名 | ||||||
学位名 | 博士(経済学) | |||||
学位授与機関 | ||||||
学位授与機関識別子Scheme | kakenhi | |||||
学位授与機関識別子 | 12401 | |||||
学位授与機関名 | 埼玉大学 | |||||
抄録 | ||||||
内容記述タイプ | Abstract | |||||
内容記述 | Over the past two decades, information, computer and communications have played an increasingly greater role in the Thai economy. The development of the telecommunications industry, particular the internet, broadband networks, mobile applications, IT services, software and hardware, has laid the solid foundations of an integrated platform to facilitate economic and social interactions in modern societies. In this regard, the Thai telecommunications industry has been undergoing significant economic growth, employment creation and research and development. Also, competitive performance and potential growth of this industry attracted heavy private investment of approximately two billion US dollars in 2014, and investment growth in this industry has substantially increased by 68.3 percent per annum between the years 2010 and 2014. However, if we consider the s labour market has experienced a structural transformation. The potential growth and job creation in the Thai telecommunications industry has been compressed by the tightness of the Thai labour market. Particularly, the relatively high level of unfilled vacancies, resulting from the shortages in ICT personnel, has been the most challenging issue in the Thai ICT labour market. A lag time in the adjustment of the Thai education system, and asymmetric information in the Thai external labour market have led the companies in this industry to overcome the problem of shortage of ICT personnel by themselves. Therefore, the aims of this study are to answer the three research questions as concerns the industrial organization, the shortage situation of ICT personnel in the external labour market and the human resource management as solution to the shortage problems, by using a case study of the Thai telecommunications industry. The main findings from this study are as follows: the Thai telecommunications industry exhibited a pyramid-shaped industrial organization and hierarchical governance structure, in which each tier industrial actors perform specific tasks and create specific value according to their functional specialization. Also, there have been shortages in ICT personnel in the Thai external labour market, especially in computer network and system professional, computer network technician and programmers. The shortage result from an insufficient supply of ICT graduates, a lag of adjustment of the Thai education system, and also an increase in demand for ICT personnel both ICT sector and non-ICT sector. Therefore, each tier companies of the case study have to develop corporate strategy in order to compete, and specifically they applied the three practices of human resource management, namely review recruitment practice, extend training strategies and broaden the typical pool of talent as the countermeasure to the shortage problem in their internal labour market. In short, there existed internal labour market in the Thai ICT and also telecommunications industries. And, the evidence to support this assertion is the three underlying factors: skill specificity, on the job training and also customary rule within each tier companies in this industry. | |||||
目次 | ||||||
内容記述タイプ | Other | |||||
内容記述 | List of Tables List of Figures Acknowledgements Abstract Introduction 1 Chapter 1 Developments and Characteristics of the Thai Telecommunications Industry 15 1.1 Historical Developments of the Thai Telecommunications Industry 17 1.2 Characteristics of the Thai Telecommunications Industry 22 1.3 Contributions and Market Values of the Thai Telecommunications Industry 28 1.4 Challenging Issues in the Thai ICT Industry 34 1.5 Conclusion 37 Chapter 2 Industrial Organization and Inter-Corporate Relationships in the Thai Telecommunications Industry 40 2.1 The Pyramid-Shaped Industrial Organization and Hierarchical Governance 41 Structure of Thailand s Telecommunications Industry 2.2 The Value Creation Opportunities of the Key Actors in the Thai Telecommunications Industry 50 2.3 Inter-Corporate Relationships on Vertical and Horizontal Axes 55 2.4 Workflow of the New Sites of Telecommunications Tower 58 2.5 Conclusion 65 Chapter 3 Corporate Strategy: Choices of Core Capability to Strengthen and Sustain Competitiveness 67 3.1 Strategy: Choice of Core Capability to Strengthen and Sustain Competitiveness 69 3.2 The Principle-Tier Telecoms Operators' Strategy on Network Expansion and Network Quality: The Case of DTAC 72 3.3 The First-Tier Contractors' Strategy on Operational Excellency on Telecoms Engineering and Quality Assurance: The Case of CSS 75 3.4 The Second-Tier Subcontractors' Strategy on Operational Excellency on Telecoms Engineering and Specialization: The Case of J-Siri 83 3.5 The Different Aspects of the Strategies among the Three Tiers Case Studies 87 3.6 Conclusion 90 Chapter 4 Shortages of ICT Personnel and the Responses in the Thai ICT Labour Market 92 4.1 The Tightness of the Thai Labour Market through the UV Ratio 95 4.2 Employment Characteristics, Employment Demand Level and the Growth Rate of ICT-related Occupations in the Thai ICT Labour Market 99 4.3 Supply of Graduates and the Growth Rate in ICT-related Fields of Education 113 4.4 Wage Determination and Equilibrium Wage Differential in the Thai ICT Labour Market 119 4.5 Conclusion 127 Chapter 5 Hard-to-Fill Vacancies and Human Resource Management (HRM) in the Thai Telecommunications Industry 131 5.1 Hard-to-Fill Vacancies and HRM Practices at Principle-Tier Companies 133 5.2 Hard-to-Fill Vacancies and HRM Practices at First-Tier Companies 157 5.3 Different Aspects of HRM between Principle-Tier and First-Tier Companies in the Thai Telecommunications Industry 175 5.4 Conclusion 177 Conclusion 181 Reference 187 Appendix |
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注記 | ||||||
内容記述タイプ | Other | |||||
内容記述 | 主指導教員 : 遠藤環 | |||||
版 | ||||||
[出版社版] | ||||||
著者版フラグ | ||||||
出版タイプ | VoR | |||||
出版タイプResource | http://purl.org/coar/version/c_970fb48d4fbd8a85 | |||||
資源タイプ | ||||||
内容記述タイプ | Other | |||||
内容記述 | text | |||||
フォーマット | ||||||
内容記述タイプ | Other | |||||
内容記述 | application/pdf | |||||
作成日 | ||||||
日付 | 2018-01-15 | |||||
日付タイプ | Created | |||||
アイテムID | ||||||
GD0000884 |